May 27, 2013 - Written by David Roby

We ordered this sofa 2 years ago; it came on time and was beautiful. It had an issue with the springs and after about 10-11 months it got bad. I called Thrive and without hesitation they sent out a new one to us all the way to Vermont. Fantastic! How often does that happen? They are a truly honorable company with a great product and great people. Thank you, Chrystal! We love their stuff, they do a great job, nice attention to detail and will order from them again. Good Job Thrive!

March 23, 2013 - Written by Catherine M

This is an update to my Sept. 18, 2012 review. I'm writing this review update to say that I decided to return my Jefferson Sofa and two chairs. I did this NOT because the quality and look weren't amazing - they were! I'm 5'0" tall and my husband is 5'6" tall. The Jefferson seat cushions are very deep - too deep for us. I decided to write this update to assure potential customers that even in the return process, the staff at Thrive was amazing. We choose to purchase the Nixon sofa and two chairs since they weren't as deep as the Jefferson but still had a flat back and minimal seat cushions (did you know, Thrive will work with you on the number of seat cushions?). Since we were buying new furniture from them, the staff worked with us to secure a shipper and shipping quote. We arranged that when the new furniture (Nixon) shipped, that same shipper would pick up the old furniture (Jefferson). The cost to pick up the furniture we were returning was $450, a very reasonable price considering the 90" long sofa and two large chairs had to be repackaged by the shipper for shipping and then shipped from Houston to Los Angeles. The shipper (Manna) was FANTASTIC. Once the furniture arrived back in LA, Thrive issues a full refund immediately. So, if you're scared to make such a significant online purchase, don't be! First off, I live in Texas, so not only did I not pay shipping for the original purchase, but I also didn't pay tax. Even if I had bought locally, I would have paid a delivery fee and tax. I believe that I got the better deal buying from Thrive. So, the shipping cost that I ended up having to pay to return the furniture six months later, was well worth it and we're very happy with the Nixon purchase. To top it off, did you read how environmentally friendly Thrive is? Like icing on the cake! Thrive: you should considering offering two options for the beautiful Jefferson line. One sofa as it is today and another less deep option - maybe four-to-five inches shorter (for us short people). Just sayin... :-)

December 23, 2012 - Written by Berdi

First off all this was my first big purchase from internet like others says i was skeptical too but return policy (which i had not seen any other internet furniture company) convinced me to buy. Long story short i ordered November 21st 2012 and i got the furniture December 8 2012 my husband and i were shocked because we were told shipping would take 4-5 weeks... When we got the 2 sofa , chair and ottoman every piece was securely packaged and no damage even the outside packaging was flawless thanks to fedex too. Both sofa and chair really good looking , their colors mine is kelin granite exact match with the fabric swatch. Seating bit deeper than i expected but realy comfartable sofa and they look sturdy . I think next year i am going to return for dining room set. Thank you Thrive furniture...

September 18, 2012 - Written by Catherine M.

Absolutely fantanstic!!! I was skeptical about ordering large pieces of furniture online and thanks to Thrive's 365 return policy, I took the plung and ordered the Jefferson Sofa and two Jefferson Chairs in Lisburn Chiffon. They are the most beautiful furniture ever. Super high quality and it's very obvious. The tailoring is impeccable! Even the seat cushions are tailored to follow the lines of the seat back where they come together along the back of the arm rest. Maybe that doesn't make sense to you, but you have to believe me when I say - wow! And I don't know what the other posts were talking about when they said it was hard to get through the packing/shipping material. The furniture was extremely well packed, but a few snips through straps and tape, and the boxes opened up perfectly and we lifted the furniture out. Now, I was left with two wooden pallets and lots of box material and plastic to get rid of and they did leave the furniture in my drive way, but it's still better than paying for the white glove service, which would have cost me $500 total for the three pieces. I guess if lived in a high rise or apartment, it might be worth paying the money for them to unpack and set up and remove packing materials. One thing you have to remember is that they make it when you order it, so it did take about six + weeks to get the furniture, but I know why now - what quality! Don't delay - order today!

May 21, 2012 - Written by Mary M.

It took me forever to decide between this one and the Nixon sofa but I chose this one and I'm glad I did. It looks classic and beautiful and changed the look of my entire room. If I ever buy another couch-- and I hope I never need to!-- I will come back to Thrive and get one.

January 23, 2012 - Written by Nick

We ordered the Jefferson Sofa, http://www.thrivefurniture.com/living-room-furniture/seating/jefferson-sofa/ and the Arthur Chair, http://www.thrivefurniture.com/living-room-furniture/seating/arthur-chair/... My wife found Thrive online, we called and got fabric samples, they seem to be friendly and very helpful so we ordered. When the furniture came I could not believe how beautifully it was protected. It took me and hour to remove all the plastic, cardboard, bubble wrap, paper, and shrink wrap, wow! What an amazing packaging job. When I finally got to the furniture, it was perfect... really beautiful! I could not be happier and will buy from them again, probably many times... Im a fan.

January 23, 2012 - Written by Austinistical

FINALLY received the sofa, 11 weeks after ordering it. It's great, but keep a few things in mind. It "reads" larger than the dimensions seem to indicate. The seat is very deep, and the stuffing is very firm. It came without the legs attached, and one leg in particular went in a little crookedly. The welting on the back is ever-so-slightly off kilter in one spot, which I hope I can remedy by gently pushing and pulling it into place. The fabric is very lush and matches the swatch exactly and the fabrication seems to be well done with the exceptions noted. Customer service regarding delivery time was hit-and-miss, probably because Thrive seems to be growing quickly. Not one email was ever returned, and I had to call several times before reaching someone. When I did, they were very nice and sent additional swatches when they discovered the fabric I chose was back ordered. And there was a delay in receiving the sofa, even with the revised date from the back-ordered fabric. However, they did not charge my credit card until the order was fulfilled and it was on its way. Once it was shipped, it only took six days for the sofa to be delivered.