Thrive Home Furnishings
Thrive doesn't have a showroom. We're okay with that, though. We believe the truest test is experiencing it in your own home.
We offer a 365-Day Return Policy just in case you don't love how your purchase works in your personal space. You simply ship it back to us within one year and you'll get a refund. If you return it within 7 days of purchase, we'll pay for the return shipping too!
Shipping is always free within the continental United States, no matter how large your order may be. Our primary goal is to get your order to you safe, sound, and on-time.
If for any reason you have to send a product back to us, and it's within 7 days of receiving it, we don't think you should have to pay for it. So you don't. See Details.
You have a year to decide if you love your order.
Privacy Policy
Thrive Home Furnishings will occasionally update its privacy statement to reflect company and customer feedback. When we posts changes to this statement, you will see the word "Updated" next to the Privacy Policy link. We encourages you to periodically review this page to be informed of how we are protecting your information. If you have questions or concerns about policy changes, you should first contact the Thrive Home Furnishings customer service department at service@thrivefurniture.com or 888-338-1445.
How we use the information we collect
Thrive Home Furnishings may request personal information, including your name, shipping address, telephone number, e-mail address, billing address, credit card number, and expiration date. We collect this information in order to:
- Process an order
- Verify your identity for payment authorization
- Contact you regarding your order status
- Ship your order to you
- Allow you to apply for financing
- Send you news from Thrive Home Furnishings (if you have requested it)
- Provide you with an excellent shopping experience
Once Thrive Home Furnishings gathers your name and address, this information will then be transferred to your credit card company, if applicable, for confirmation to complete your purchase. Your shipping information may also be supplied to a third-party fulfillment center, but your name and address will not be used for any other purpose than delivery of your order. Your name and address will not be sold to mailing-list firms. Although Thrive Home Furnishings may occasionally share statistics about our customers with important business partners, we do not disclose any identifying information about individual customers.
Surveys
Thrive Home Furnishings occasionally requests information from our users and customers via surveys. Participation in these surveys is completely voluntary, and all participants have a choice whether or not to disclose information. The requested information typically includes the customer's first name, as well as information relating to the customer's experience at Thrive Home Furnishings, or their opinions on products they have purchased. Survey information will be used internally to monitor or improve this site, and after attaining user permission, may be posted on the site to provide information about our products to other users. Users' personally identifiable information is not shared with third parties unless Thrive Home Furnishings gives prior notice and choice.
Opt-Out Policy
To opt out of receiving communications from Thrive Home Furnishings, just select unsubscribe on our subscription status page and enter the requested information. You can also make your request in person by contacting us at 888-338-1445 or service@thrivefurniture.com.
Opt out of customized Google Display Network ads by visiting the Ads Preferences Manager.
Security
Thrive Home Furnishings is committed to protecting the privacy of your personal information. To protect the information you send from your computer to ThriveFurniture.com e-commerce system, this information — including your credit card number, name, and address — is encrypted using Secure Sockets Layer (SSL) software. Internally, we use encryption and Web security technologies to protect the privacy of your personal data. Only parties responsible for processing your order have access to your credit card and bank information. Thrive Home Furnishings continuously reviews its policies and practices to ensure that all customer information remains secure.
Contacting Thrive Home Furnishings
To provide the best customer service possible, Thrive Home Furnishings provides multiple methods for customers to ask questions and provide feedback.
Contact Us
Via the "Contact Us" link, Thrive Home Furnishings allows customers to e-mail service@thrivefurniture.com. This provides direct contact to a Thrive Home Furnishings consultant, who reads each e-mail and tries to promptly answer your questions. You may also contact us at 888-338-1445. Thrive Home Furnishings may also file your comments to improve the site and program or review and discard the information. You may also send us your comments about the web site or the shopping experience in general, as we always appreciate feedback. We also sincerely invite you to share your testimonials with us.
Fraudulent Charge Protection
If a third party obtains your personal information from a purchase made with Thrive Home Furnishings and uses that information to perpetrate credit card fraud, you are protected. Under the Fair Credit Billing Act, your bank may hold you liable for up to $50 of fraudulent charges.
Legal Disclaimer
The only time Thrive Home Furnishings will disclose personal information is when required to by law or with the good-faith belief that such action is necessary in order to conform to the law. If you have questions about this privacy statement, please contact the Thrive Home Furnishings customer service department at service@thrivefurniture.com or at 888-338-1445.
